Over the last week, when Florida was preparing to hit Hurricane Irma, the number of subscribers to the free Zello live chat application increased by 6 million at once. In fact, it became a weighty alternative to government alert channels, as it provides up-to-date information not in the example faster and more accurately.
The Zello project was launched in 2012 and is a service of public voice channels, where you can ask any questions about important topics and get a quick response. “Where is the eye of the hurricane now?”, “Can I go to the hospital on Deidra Street?”, “People, do not forget to tell the children passwords to unlock their smartphones, just in case.” The application uses an Internet connection via Wi-Fi and cellular networks and allows you to upload additional information: screenshots, photos, geotags, etc.
The developers of Zello have established a rigid, uncompromising and effective moderation mechanism, for screening out hooligans, spammers and panic-strikers. Before the invasion of Hurricane Harvey, the members of the Cajun Navy channel forcibly transferred to him all friends and acquaintances. As a result, it remained the only reliable method of communication when large water came. The same is now observed in Florida – tired of the chaos and useless fuss, people obey the rules of Zello to survive.
Zello administrators are trying to blame that they occupy channels of communication and behave inhumanely, denying people basic privileges. So it is – being banned for unworthy behavior, the individual risks to be without help at a difficult hour. The commercial part of the project is separated from the public one, which accepts a million new users every day, and therefore the sentiments are not relevant here. The reality quickly puts everything in its place.